Mercure Belgrade Excelsior

excellent location, professional and kind staff, very comfortable beds. I especially liked the windows (bay window style), which provided beautiful view and a lot of natural light. The room was facing the park and a busy street, which can be loud, but the windows were sound proof, but could also be opened if needed.

Good

Professionalism... from the first moment... they saw me in front of the hotel... immediately reacted... came to open a door and help me with a suitcase... Very kind welcome words 🙏🏻...Miloš offered a better room with a better view... He is great... Always ready to help and he knows one step in advance the needs of hotel guests ...Everyone ...on the desk...waiter... other stuff... very friendly and at the same time unobtrusive... Veliko hvala od Senke (ostalo im u sistemu vratovi ime Luka ...nisam uspjela promijeniti)

Location was great, also it was very warm inside, while a heavy snow outside. Very comfoirtable.

The apartment room was great, comfortable and well-appointed room. The staff was very helpful and friendly, exceptional customer service. From the moment we arrived, we felt welcomed and valued. The hotel's attention to detail and commitment to excellence create a memorable and enjoyable stay.